Ardcora Supported Living Registered Manager

Job Description

Job Title: Ardcora Supported Living Registered Manager
Location: Mainstay, Downpatrick
Reports to: Head of Service Delivery
Hours of work: 40 Hours per week
Salary and package: £20.56 per hour
On Call Enhancement:
• Monday to Friday: £35 per day
• Saturday & Sunday: £55 per day
Comprehensive training and development
Health Cash Plan
Company pension
Free on-site parking
Annual Leave: 25 days per annum (plus an additional 3 days per annum
following 5 years’ service)
8 Bank Holidays per year

Role Purpose
The Registered Manager is responsible for the overall leadership, operational
management, and regulatory compliance of the Ardcora Supported Living Service. The
post holder will ensure the delivery of safe, high-quality, person-centred support to
adults with learning disabilities and autism.
The role includes managing staff teams, maintaining regulatory standards, building
partnerships with families and professionals, managing service resources, and
contributing to the ongoing development and growth of supported living services within
the organisation.
The Registered Manager will be supported by four Assistant Managers, providing
operational support and oversight across the service.
The Registered Manager will also be responsible for fulfilling the duties of a Registered
Person in accordance with the requirements of the Regulation and Quality Improvement
Authority (RQIA). and contribute to the ongoing development of supported living
services within Mainstay DRP.
Reporting Structure
Reports to: Head of Service Delivery
Direct Reports: 4 Assistant Managers
Structure Overview:
Head of Service Delivery
Registered Manager – Ardcora Supported Living
4 Assistant Managers
Support Workers
Key Responsibilities
Service Leadership and Operations
• Provide effective leadership and management of the Ardcora Supported Living
Service.
• Ensure the service delivers safe, high-quality, person-centred care and support.
• Ensure appropriate staffing levels, skill mix, and deployment to meet service
user needs.
• Promote a positive, inclusive, and values-based culture within the service.
• Ensure the service operates within its registered capacity and scope.
Regulatory Compliance and Governance
• Act as the Registered Manager for the service in line with RQIA regulatory
requirements.
• Ensure full compliance with all relevant legislation, standards, and
organisational policies.
• Lead the service through internal
and external inspections.
• Maintain accurate and compliant care documentation and reporting systems.
• Ensure safeguarding procedures are effectively implemented and understood
by staff.
• Ensure robust safeguarding systems are in place and that all safeguarding
concerns are reported and managed in accordance with organisational policy
and statutory guidance.
Person-Centred Care and Support
• Ensure each individual has a comprehensive care and support plan reflecting
their needs, preferences, and aspirations.
• Ensure care plans are regularly reviewed and updated.
• Promote independence, community inclusion, and meaningful activity for
service users.
• Support individuals with complex needs, including behaviours that may
challenge.
• Ensure health needs are identified and staff are competent to provide
appropriate support.
Staff Leadership and Workforce Development
• Recruit, manage, and develop a skilled and motivated staff team.
• Provide supervision, appraisal, and performance management.
• Ensure staff receive appropriate induction, training, and professional
development.
• Promote a culture of learning, accountability, and reflective practice.
• Ensure staff understand and implement organisational policies and procedures.
Partnership and Stakeholder Engagement
• Build strong and positive relationships with families, carers, and external
professionals.
• Work collaboratively with social workers, healthcare professionals, and
partner agencies.
• Represent the service at multi-disciplinary meetings and reviews.
Financial and Resource Management
• Manage the service budget effectively and responsibly.
• Monitor expenditure and staffing costs in line with organisational policies.
• Ensure resources are used efficiently to deliver high-quality support.
Service Development and Strategic Contribution
• Deliver the service business plan and agreed Key Performance Indicators
(KPIs).
• Support continuous improvement and innovation within the service.
• Contribute to the development and expansion of supported living services
across Northern Ireland.
• Work with the leadership team to support delivery of organisational strategy.
On-Call Responsibilities
• Participate in the organisational on-call rota, providing management support
outside normal working hours.
Person Specification
Essential Criteria
Applicants must meet one of the following qualification pathways:
(a) a professional social work qualification and registered on the appropriate part of the
Northern Ireland Social Care Council (NISCC) register, without condition; or
(b) a first level registered nurse on the appropriate part of the Nursing and Midwifery
Council register; or
(c) allied health professions registered with the Health Professions Council.
and
2. a minimum of four years work experience in any health or social care setting with
one or more of the service user groups supported by the agency. At least two years of
this experience must be in a relevant operational management capacity in a health and
social care setting.
OR
3. Applicants must hold or be able to demonstrate that they will hold on commencement
of the post one of the following qualifications:
1 QCF Level 5 Diploma Leadership and Management in Health and Social Care (Adult
Management) Northern Ireland and Wales
2 Level 5 Diploma Leadership and Management in Health and Social care (Adult
Management) Northern Ireland and Wales
3 Level 5 Diploma in Leadership and Management in Health and Social Care Northern
Ireland(Adult Management)
and
4. a minimum of five years practice experience in any health and social care setting
with one or more of the service user groups supported by the agency which must include
at least two years relevant experience in an operational management capacity in a health
and social care setting
Essential
• Experience supporting adults with learning disabilities and/or autism.
• Experience managing staff teams in a care environment.
• Experience ensuring compliance with regulatory standards.
• Experience in care planning and person-centred support.
• Full UK driving licence with access to a suitable vehicle (appropriately
maintained and insured for business purposes), or access to another suitable
form of transport that enables the successful candidate to meet the requirements
of the role
• Must be registered, or eligible for registration, with the Northern Ireland Social
Care Council (NISCC)